Shipping policy

YE-BANDS Shipping Policy

From our hands to your doorstep, with a little adventure in between.

Processing Time

Once you place your order, our team gets to work packing it up with care. Please allow 1 to 3 working days for order processing.

During busy launches, promotions, or surprise rushes of excitement, processing times may stretch slightly. We promise we are moving as quickly as humanly possible.

You will receive a confirmation email once your order has officially shipped and is on its way.

🌍 Shipping Timeframes

Shipping times depend on where you are in the world, but as a general guide:

  • Domestic orders: approximately 3 to 7 working days after dispatch

  • International orders: approximately 7 to 14 working days after dispatch

These are average timeframes, not guaranteed delivery dates. Sometimes parcels glide smoothly. Sometimes they take the scenic route.

🧭 Tracking Your Order

Where tracking is available, you will receive tracking details by email once your order ships.

If your tracking number looks quiet for a few days, do not worry. Carriers sometimes take a moment to update their systems.

Delays

Once your order leaves our hands and is with the shipping carrier, it is officially in transit. We are not responsible for delays caused by:

  • Postal service disruptions

  • Customs processing

  • Incorrect shipping details provided at checkout

  • Weather events or other circumstances outside our control

We will always do our best to help if something seems off, but delivery timelines are ultimately managed by the carrier.

Customs, Duties & Import Fees

For international orders, customs fees, duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Every country has its own rulebook. We do not control these fees and cannot predict their amount.

Incorrect Addresses

Please double check your shipping address before placing your order. If an incorrect or incomplete address is provided and the parcel is returned to us, additional shipping fees may apply for reshipment.

Lost or Stolen Packages

If tracking confirms delivery but you cannot locate your package, please contact the shipping carrier first.

YE-BANDS is not responsible for lost or stolen packages once marked as delivered, but we will do our best to point you in the right direction.

If you have any questions about your shipment, feel free to reach out. We are always happy to help you track down your treasure.